jyjll Privacy Policy

Section 1

jyjll ("we", "our", or "the platform") operates a safe and reliable online betting and casino platform for players in Bangladesh. Protecting the privacy of your personal information is one of our highest priorities.

This Privacy Policy ("Policy") explains how jyjll collects your personal information, the purposes for which that information is used, who it may be shared with, and the steps we take to keep your information secure. This Policy applies to our website https://jyjll.lat, our mobile platform, and all related services.

By registering on the jyjll platform or using our services, you are agreeing to the terms set out in this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us at [email protected].

Section 2

jyjll collects various types of information to operate its services properly, improve the user experience, and ensure security. Below is a description of the information collected under each category.

2.1 Personal Identification Information

During registration and account verification, we collect the following information:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address
• Residential address
• National ID card or passport number (for identity verification)
• Mobile number (solely for account verification and payment processing)

2.2 Financial Information

To complete deposit and withdrawal processes, we collect:

• bKash, Nagad, Rocket, or Upay mobile number (for transaction purposes only)
• Bank account details (Dutch-Bangla, City, BRAC, Islami, Sonali Bank, etc.)
• Transaction history and amounts
• We never store full card numbers — payment gateways process these directly

2.3 Technical and Usage Information

When you use our platform, the following information is collected automatically:

• IP address and device identifiers
• Browser type and version
• Operating system
• Page visits, session duration, and navigation patterns
• Data collected from cookies and similar tracking technologies

2.4 Communication Information

When you contact us via live chat support or email, a record of that conversation may be stored. This information is used to improve service quality and resolve disputes.

Section 3

jyjll uses collected information only for lawful and specific purposes. We never sell your information to unauthorized third parties or transfer it for commercial gain.

Section 4

jyjll never sells, rents, or transfers your personal information for commercial purposes. However, information may be shared in limited circumstances necessary for operating the service:

4.1 Service Provider Partners

Minimum necessary information may be shared with payment processors, technology infrastructure providers, and game software suppliers under strict confidentiality agreements.

4.2 Legal Obligations

If disclosure of information is required under a valid court order, government directive, or legal process, we will be obligated to comply. Where possible, you will be notified in advance.

4.3 Fraud Prevention

If serious fraud or money laundering is suspected, information may be shared with the relevant investigative authorities. In such cases, jyjll acts with integrity and responsibility.

4.4 Business Restructuring

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such cases, the new operating entity will be required to comply with this Privacy Policy.

Section 5

The jyjll platform uses cookies and similar technologies to improve your experience. A cookie is a small text file stored on your device.

5.1 Essential Cookies

These cookies are essential for the platform's core functionality — maintaining login sessions, performing security checks, and completing payment processes. Without them, the service will not function properly.

5.2 Functional Cookies

These cookies are used to remember your preferred language, theme settings, and other personalized preferences.

5.3 Analytics Cookies

These cookies are used to understand how users interact with the platform. The data collected is aggregated and is not personally identifiable.

You can control or delete cookies from your browser settings. However, disabling essential cookies may make some platform features unavailable.

Section 6

jyjll has implemented industry-standard technical and organizational measures to protect your personal information.

• SSL Encryption: All data transmission between your browser and our servers is secured with SSL/TLS encryption.
• Data Encryption: Sensitive information in storage is held in encrypted form in our database.
• Access Controls: Only authorized personnel may access personal information for specific, defined purposes.
• Regular Audits: Our security systems are reviewed and upgraded on a regular basis.
• Two-Factor Authentication: Two-factor authentication is available to help protect your account.
• Payment Security: All financial transactions are conducted through secure, encrypted channels.

That said, no transmission of information over the internet or electronic storage can be guaranteed to be 100% secure. Should a security breach occur, we will notify you as quickly as possible.

Section 7

jyjll retains your information only for as long as necessary to fulfill the original purpose of collection or as required to comply with applicable laws and regulations.

• Account Information: For the duration your account is active and for the legally required period after it is closed.
• Financial Transaction Records: For a minimum of 5 years after account closure (in accordance with financial regulatory requirements).
• Communication Records: For a maximum of 2 years from the date of last contact.
• Technical Logs: For a maximum of 12 months, deleted after security analysis.

Once the specified retention period ends, your information is securely and permanently deleted or anonymized in a way that makes identification no longer possible.

Section 8

As a registered user of the jyjll platform, you have the following rights:

8.1 Right to Access Information

You have the right to request a copy of the information we hold about you.

8.2 Right to Correct Information

You may request that any inaccurate or incomplete information stored in your account be corrected.

8.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, this right may be limited in cases of legal obligations or ongoing disputes.

8.4 Right to Object to Processing

You have the right to object to your information being used for promotional communications or personalized advertising.

8.5 Right to Withdraw Consent

You may withdraw your consent to consent-based information processing at any time. However, withdrawal will not affect the lawfulness of any processing carried out before that point.

To exercise any of the above rights, email us at [email protected]. We will respond to your request within 30 business days.

Section 9

jyjll provides services only to individuals aged 21 or older. We do not intentionally collect any personal information from minors.

If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed. If a parent or guardian believes their child has registered on our platform, please inform us at [email protected].

Section 10

jyjll may update this Privacy Policy from time to time. The Policy may be revised to reflect changes to the service, the adoption of new technologies, or to meet legal requirements.

If any significant changes are made to the Policy, we will send a notice to your registered email and display an announcement on the platform. Continuing to use the service after changes have been made means you have accepted the updated Policy.

You can find out when the Policy was last changed by checking the "Last Updated" date at the top of this page.

Section 11

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the following methods:

For more information, see our Terms & Conditions, Responsible Gaming and FAQ pages.